CTBC Financial Holding Co., Ltd, announce on behalf of Taiwan Life to explain the penalty by the FSC

1.Date of occurrence of the event：2026/09/24

2.The subject of the incident：report on behalf of subsidiaries：Taiwan Life

3.Cause of occurrence (Explanation of the event)：Taiwan Life has violated relevant provisions of the Insurance Act

4.Handling procedure：The improvement plan will handle in accordance with the competent 

Authority’s advice.

5.Status of the injunction by the respective competent authority：The amount of fine is NT$9,600,000.

6.Whether being fined or penalized：Yes

7.Administrative fines(amount)：NTD 9,600,000 元

8.Anticipated possible loss or impact：NT$9,600,000

9.Amount of insurance claims that might be obtained(amount)：None

10.Improvement status and future countermeasures：Taiwan Life will adjust related procedures and improve control system 

based on the FSC's instructions.

11.Whether material information regarding the same event has been previously released：None

12.Any other matters that need to be specified：None